I understand that Matrix Therapy Products Corp./Best-Vet.net has sold me, or my company, these products solely for the therapeutic benefit of my animals and does not condone, encourage, or solicit the breaking of any law. I understand that administration of any product, no matter how well-known or frequently used, carries the possibility of adverse reactive effects. Individual results of any kind cannot be guaranteed. I hold Matrix Therapy Products Corp./Best-Vet.net, their agents and employees, blameless for my decision to use these therapeutic products. I have read, understand, and am in complete agreement with the assertions made in this disclaimer.
Terms of Sale
Oregon has NO sales tax. Any applicable sales taxes in your state, is your responsibility.
All orders require payment in advance. Credit cards accepted: Visa, MasterCard. AMX, Discover. Online store uses PayPal and offers a Bill Me Later program. You may also pay by check or bank transfer. M.T.P.C. will not ship COD and has the right to refuse any order.
A Return Merchandise Authorization number (RMA) must be obtained from MTPC prior to the return of any merchandise. All returns must be shipped freight prepaid and properly packaged.
All merchandise sold by MTPC comes with manufacturer’s warranty only.
Shipped via Best Way using UPS or US Postal Service. For special request or expedited order, additional shipping charges apply. All shipping and pricing errors must be reported within 7 days of receipt of shipment. All orders shipped FOB Beavercreek, OR 97004. Shipping fees are not refundable. Refused or returned shipments will incur a 20% restocking fee, plus shipping charges.
We only use the information we collect about you to process orders and to provide support and upgrades for our products. When you order we need to know your name, e-mail address, mailing address, and credit card information. This allows us to process and fulfill your order and to notify you of your order status. We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the Internet and sent to us. Furthermore, all customer data we collect is protected against unauthorized access.
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